Privacy Policy and Data Protection at Betibu Casino

Data We Collect

Most data comes from you directly. During Betibu casino registration you give us the details needed to open an account. Verification and payments add more later.

• Account details: name, date of birth, email, phone, address and country of residence.
• KYC documents: ID and proof of address to confirm age and identity.
• Payment data: transaction history, masked card or e-wallet details and crypto wallet addresses.
• Technical data: IP address, device type, browser and the activity log of each Betibu login session.
• Support records: chat transcripts and emails you send to our team.

Use and Sharing

Each data type has a defined purpose. We use your data to:

• create and manage your account;
• verify identity and confirm you are 18+;
• process deposits and withdrawals;
• prevent fraud, bonus abuse and money laundering;
• answer support requests;
• run responsible gaming checks;
• improve the site and games;
• send marketing, only with your consent.

Sharing is limited to partners who need the data for a specific task. These are payment providers, verification and security services, game providers where a game session requires it, and authorities when the law requires disclosure.

We never sell your personal data. Partners receive only the part they need for their task.

Cookies

Cookies keep the site working and remember your choices. We use 3 types:

• Essential: login, security and the cashier. The site does not work without them.
• Analytics: anonymous statistics on page and game use.
• Preference: language and display settings.

You can block or delete cookies in your browser settings. Blocking essential cookies may stop login and payments from working.

Security and Retention

Your data travels over an encrypted connection. We use SSL/TLS encryption for every page and transaction. Access is restricted to staff who need it for their role. Documents and payment records sit in secure storage.

We keep data only while your account is open and as long as legal obligations require afterwards. Once that period ends, the data is deleted or anonymised.

Your Rights

You stay in control of your personal data. You can ask us to:

• give you access to the data we hold;
• correct inaccurate details;
• delete your data, unless the law requires us to keep it;
• restrict or object to certain processing;
• send your data to you in a portable format;
• stop marketing, by withdrawing consent at any time.

Send your request through the support email or live chat. We may ask you to confirm your identity first. We reply within the time limits set by applicable data protection law.

Our services are for players aged 18+ only. If you are unhappy with our answer, you can complain to the data protection authority in your own jurisdiction.